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NHS Grampian Community Listening Service

www.nhsgrampian.org/service-hub/the-listening-service/

Contact

Phone

01224 553 316

Specific services

The Community Listening Service provides 50-minute, 1-to-1 appointments with NHS trained volunteers, accessed through various GP practices across Aberdeen City, Aberdeen Health Village or Get Active Northfield.

This is for anyone struggling with challenges in their life. This could include bereavement, loss, caring responsibilities, illness or relationship breakdown.

Our Volunteers offer a space to speak openly without providing direction or advice.

The Listening Service is not best placed to offer crisis support but the I need help now page of this site provides information for those in need of more urgent support.

Hours available

In GP practices where the service operates, appointments are available Monday-Friday 9am - 5pm.

For appointments at the Health Village and Get Active Northfield please see details below.

How to use this service

  • Other
  • Phone
  • Face-to-face

You can find a list of GP practices where the service is available here.

Services are available face-to-face and over the telephone.

Virtual appointments via the Near Me system are also available in the Health Village.

Additional information

The Listening Service is free of charge. People can self refer through their GP practice by contacting the receptionist. We also accept referrals from staff.

For those who are unable to access the service through their GP practice or who would prefer to access at another location details are below:-

Aberdeen Community Health and Care Village (the Health Village)
50 Frederick Street, Aberdeen AB24 5HY

Appointments are available on:

Tuesday and Wednesday mornings at 9am, 10am and 11am.

Get Active@Northfield
Kettlehills Crescent, Aberdeen AB16 5TL

Appointments are available on:

Thursday afternoons at 1pm, 2pm and 3pm

To book appointments at either the Health Village or Northfield, please telephone 01224 65 55 55 or email gram.listening@nhs.scot