At Penumbra 365, we operate on a direct access and immediate support basis. People will experience a ‘no wrong door’ approach which connects them to the pathway that’s right for them.

As part of our suicide prevention service, Penumbra 365 support individuals by developing personalised safe plans and D-MAPS (Decision-Making and Action Plans) that help them manage moments of crisis.

We also signpost individuals to external resources, including the Suicide Prevention App, Breathing Space, and Samaritans to ensure they have immediate and ongoing support.

Our service is open to anyone aged 18 and over living in Aberdeen, including migrants, asylum seekers, students and anyone else who may benefit from our support.

Monday to Sunday from 9:00am to 9:00pm.

• Email
• Phone
• Face-to-face

We encourage self referral to our service, allowing people to walk into our office, contact us by phone, or email directly. We do not require referral forms.

For third party referrals, anyone can refer someone by encouraging them to reach out to us directly.

Alternatively, they can refer by supporting the individual to attend our office or we can reach out to individual's where consent has been given for their information to be shared.

Our services are free of charge.